UPDATED Tuesday 1 December, 2020
Our absolute priority is the safety and wellbeing of our patrons and our Crew. We have implemented a number of increased safety measures including increased hygiene practices and social distancing measures in addition to our already strict operational procedures.
We will continue to monitor the COVID-19 situation and we will continue to act in accordance with the advice of the Government and SA Health. Please remember to stay home if you are feeling unwell; maintain 1.5 metres from others not in your group and regularly sanitise or wash your hands. We have a number of sanitising stations available throughout the experience.
All participants are required to complete a declaration and disclaimer form on arrival, prior to commencing the climb. For registration and contact tracing purposes and under the direction of SA Health, all participants are required to complete the COVID-Safe check-in using the RoofClimb QR Code and mySA GOV app prior to being admitted to the experience.
What has changed?
RoofClimb adheres to the current Social Distancing guidelines.
Climbers are provided personal over-ear audio systems to ensure they can hear their Climb Leader at all times while maintaining appropriate distancing on roof.
The path to RoofClimb is via walkways and stairs – no elevators! Another great way to get your steps up after isolation!
We will also ask Climbers to arrive no later and no sooner than 15 minutes prior to your climb.
Your RoofClimb Leader will meet you on Telstra Plaza and escort you inside for your Climb – unfortunately only Climbers are permitted in the gates – no support crew at this stage – so we can ensure we maintain appropriate distancing measures.
Hand sanitising stations are available at Entry and Exit points as well as personal stations set up for each Climber in the RoofClimb Lounge.
Hand washing facilities are also available.
All RoofClimb suits are professionally dry cleaned after each use as per our standard operating procedures.
All equipment including audio systems and over-earpieces, sunglass tethers, cap tethers and lanyards are disinfected after every use.
We have increased the cleaning and disinfecting of all surface areas and frequented spaces including on structure!
Face masks are available for all Climbers and can be worn during the RoofClimb experience. Brought your own? No problems! We can tether this for you to wear throughout.
Climbers are asked to please stay home if you are not feeling well or have any symptoms. We are more than happy to reschedule your climb – even on the day – just call and let us know.
Climbers who have been in close contact with a known COVID case or someone who is required to isolate under suspicion of COVID is asked to reschedule their upcoming climb.
Climbers will have their temperature checked and recorded upon arrival at the time of breath-analysis, climbers must be below 0.05% BAC to participate.
Our RoofClimb Crew are temperature checked at the start of their shift and are not permitted to work if they are feeling unwell or have any symptoms.
We will also check and record participant temperatures during the check-in process, prior to providing admission to the Stadium.